PPG
Calling all patients registered with practice members of the PCN!
We are hoping to develop a PCN Patient Participation Group (PPG) to work collaboratively for the needs of our collective practice population. If interested in joining please get in touch with your practice manager or contact carolinewilson3@nhs.net to let us know.
WHAT DOES A PATIENT PARTICIPATION GROUP DO?
- Help improve on the experience of attending the services and pur PCN GP practices
- Help the PCN decide on overall service priorities
- Helps bring the attention of staff, the practice perspective of the level and standard
- of the services provided
- Acts as a channel is communicating to patients
- How changes in the NHS will affect service provision
- Information on the help available, support groups and networks
- Helps patients understand more about the medical conditions/problems
- Helps improve patients overall experience of the practice
WHY SET UP A PPG?
Research tells us that effective engagement with patients;
- Improves quality of care and patient satisfaction
- Encourages patients as proactive partners rather than passive recipients of care
- Improves concordance with treatment
- Improves health outcomes
- Informs effective targeting of resources, saving time and money
- Rewarding for professionals and improves relationships.